Our price guarantee premises:

1. Best internet and resort price. And we really mean it.

   We actively check the prices of the competition to make sure we offer the cheapest prices, and therefore you need to look no further.

2. Low price guarantee.

   If you find a lower on line price for the same excursion in the same resort on the same date as for which you have booked (priced in the same currency) within 72 hours of booking, we will refund the price difference. No exceptions.We also assure you that you will not arrive at your destination and find same tour or activity offered at a lower price, we will refund the price difference. It's that easy. In that case we need you email us a proof (price list, flyer, web address or web screen shot, etc.) of the lower price and we will refund you the difference.

3. Discounts on entrance tickets for attractions in Mallorca.

   On Click-Mallorca we offer entrance tickets to Mallorca’s principal attractions, with discounts of at least 10% compared to the door price.

4. Extra value when you book: a discount and an e-dossier about your trip.

   After you make a booking, you will get a 5% discount voucher for any future shopping you do on our website.

5. Flexible polices.

   We appreciate that due to unforeseen circumstances, sometimes plans must change. Therefore, we will accept cancellations:

   Cancellations more then a week in advance: no cost.

   Cancellations between 7- 3 days prior to departure date: No cost.

   Cancellation between 48- 24 hours prior to departure date: 50% of the total amount.

   Cancellation less than 24 hours prior to departure date: 100% of the total amount.

   No show: no restitution.

Our service guarantee premises:

1. More information about our trips than anywhere else.

   On our website you will find plenty of information about all the trips, including photos and pictures, a timetable of the itinerary, word for word itinerary, recommendations, customer reviews and videos, amongst other information. All these in order to make sure you know before hand what you can experience with our trips, excursions and days out.

2. Only the best excursions.

   There are many excursions in Mallorca, but we only offer the best excursions to make sure the clients have a great experience.

3. Confidence: Secure payment.

   When you book on our website you can be assured that we will treat your details with the upmost confidentiality and your payment will be made directly with our bank for your peace of mind.

4. Local company.

   We are a local based company, and this assures we deal directly with the suppliers rather than passing the booking to another company who passes the bookings to other companies. This gives us the opportunity to offer a better service and to control better the whole process of the activities and excursions.

5. Hand-picked suppliers.

   We have an established relationship with our local suppliers who are hand picked by ourselves giving you the peace of mind that you are travelling with safe and reliable operators and that you always get what you pay for. All our suppliers have full insurance and health and safety documentation.

6. Wide choice of days out, trips and excursions

   We make sure you have plenty of options during your holiday from any resort, so you can choose from different options while you are on holiday. Our experience enables us to offer a wide range of excursions, activities and tickets, all of which are detailed on our easy to use website.

Exclusive for you on click-mallorca:

1. Pick up at your hotel or nearby pick-up point.

   On our tours that include transport we will pick you up at your hotel or a nearby pick-up point – you never have to walk far to get on the coach.

2. No need to print.

   With us there is no need to print your confirmation ticket; you just need to show us your confirmation on your smartphone or tablet so we can scan the QR code.

3. Instant confirmation.

   When you reserve your excursion you will receive an immediate email confirmation with your booking details. It’s that simple: there’s no waiting or long exchanges of emails before your know it’s booked. In addition to this, once your booking is confirmed you don’t need to contact us again for pick-up information as we will contact you. After you’ve made your reservation, we will confirm it with the supplier in Mallorca and then we will email you with the pick-up time and point.

Your peace of mind premises:

1. Plan your holiday ahead.

   Plan ahead your holiday so you don't have to worry about wasting precious holiday time doing it when you arrive. Get the best out of your holiday by booking your activities and visits before you leave and avoid disappointment from unexpected sell-outs.

2. Avoid disappointment.

   Many trips and attractions are very popular and they have a high demand. Book in advance and you are guaranteed not to miss out on any trip or activity, especially if you are staying on the island just for a week or a few days.

3. Easy to book: only in 3 steps.

   Just select the resort where you will be staying, then the excursion and introduce the details for the bookings. After that a voucher with the time and pick up point will be issued. As easy as that and all in 3 steps.

Other premises:

1. Buy it as a present.

   Many times you don't know what to buy, why not give one of our excursions as a present for a birthday, a wedding or just to wish someone a happy holiday. What an original present!

2. No extra charge with credit card

   There is no extra cost if you pay with credit card, same price and same cost. No hidden charges.